Friday, March 22 – 5:00 PM

Crews continued working through today, March 22, to contact and complete work to restore service to a remaining handful of customers who were affected by the unexpected natural gas outage on March 20. An expanded crew will remain on call tonight and through the weekend as needed.

If you remain without natural gas service, or have other questions or concerns, please contact us at 800-427-2883.

Friday, March 22 – 8:00 AM

As of 10 p.m. Thursday, March 21, over 95% of customer meters have been turned back on, and efforts to restore natural gas service to the remaining homes or buildings resumed early today. Our top priority is to restore natural gas service as quickly as possible to the remaining less than 5% of customers who remain without natural gas service.

For customers who do not have natural gas service at this point, we have made attempts to restore natural gas service but have been unable to do so. We are making attempts to reach customers who do not yet have natural gas service and asking those customers to please contact us at 800-427-2883 to make arrangements for one of our technicians to complete the work.

Remember, for your safety, DO NOT attempt to turn on your meter. Only a trained technician can safely restore your natural gas service.

Thursday, March 21 – 10:00 PM

As of 10 p.m., crews have turned on nearly all meters. For customers who remain without natural gas service, work will resume at 8 a.m. Our top priority is to restore your natural gas service as quickly as possible.

Remember, for your safety, DO NOT attempt to turn on your meter. Only a trained technician can safely restore your natural gas service.

When your service has been restored, you will be contacted through a robocall to the phone number we have on file. If you received a call that your service was restored and discover that you still do not have natural gas service, please call us at 800.427.2883 as soon as possible tomorrow morning.

REMEMBER, if you smell gas, leave your home or building immediately and call 911 or 800.427.2883.

Thursday, March 21 – 7:45 PM

As of 7 p.m., approximately 77% of customer meters have been turned on, and efforts to restore natural gas service to your area continue. Nearly 50 technicians were deployed today to restore service as quickly and safely as possible. We expect to reach each meter as crews work until approximately 10 p.m.

However, if your service has not yet been restored, please plan for the possibility that you may be without natural gas service tonight. Remember, for your safety, DO NOT attempt to turn on your meter. Only a trained technician from Chesapeake Utilities, Sharp Energy, Eastern Shore Natural Gas or a partner company, such as Easton Utilities, can safely restore your natural gas service.

When your service has been restored, you will be contacted through a robocall to the phone number we have on file. Robocalls will stop by 8 p.m. If your service is restored after that point, you will receive a robocall tomorrow morning, March 22. If you need to update your contact information, please do so using the form at the bottom of this page.

Thursday, March 21 – 4:30PM

As of 4 p.m., approximately 58% of customer meters have been turned on, and efforts to restore natural gas service to your area continue. Nearly 50 technicians were deployed today to restore service as quickly and safely as possible.

We expect to reach each meter as crews work until approximately 10 p.m. However, please plan for the possibility that you may be without natural gas service tonight. Remember, for your safety, DO NOT attempt to turn on your meter. Only a trained technician from Chesapeake Utilities, Sharp Energy, Eastern Shore Natural Gas or a partner company, such as Easton Utilities, can safely restore your natural gas service.

When your service has been restored, you will be contacted through a robocall to the phone number we have on file. If your service is restored after 8 p.m., you will receive a robocall tomorrow morning. If you need to update your contact information, please do so using the form at the bottom of this page.

Thursday, March 21 – 1:20PM

Efforts to restore natural gas service continue. Our technicians are turning meters back on, and we expect to reach each meter as crews work through the night. However, please plan for the possibility that you may be without natural gas service tonight. Remember, for your safety, DO NOT attempt to turn on your meter. Only a Chesapeake Utilities, Sharp Energy or Eastern Shore Natural Gas employee can safely restore your natural gas service.

When your service has been restored, you will be contacted through a robocall to the phone number we have on file. We will make those notifications no later than 8 p.m. If your service is restored after 8 p.m., you will receive a robocall tomorrow morning.

Thursday, March 21 – 8:30AM

Customers should expect to receive a robocall with updates from Chesapeake Utilities. The calls began this morning and will occur periodically throughout today. Calls will be made to the primary and alternate (if on file) phone number associated with your account.

It is important that we have your current contact information. If your information is not current, please complete the form below.