With extremely low temperatures and high winds plaguing the Delmarva Peninsula for the next several days, Chesapeake Utilities and Sandpiper Energy crews are on standby to ensure safe, reliable service and to assist any customer who is experiencing a natural gas issue, should one occur. Chesapeake Utilities and Sandpiper Energy encourage customers to consider saving money using conservation techniques. During extreme weather, there are a few measures customers can take to save money and keep their homes safe:
In the interest of your safety and the safety of our employees, we are closing our walk-in offices until further notice.
To assist our customers during this difficult time, and potential financial hardship, extended payment arrangements are available, and we have suspended service disconnection and late fees until further notice.
Please use the drop box for non-cash payments. Cash payments can be made at an authorized payment location. For more info, visit Manage My Account
If you need additional assistance, contact Customer Care at 800.427.2883 Monday-Friday between the hours of 9:00 AM and 4:00 PM.
Thank you for understanding.