Chesapeake Utilities is committed to an on-going public awareness program in the firm belief that effective communications with our neighbors is the proper way to conduct our business. Below you will find the framework of procedures and policies that will allow Chesapeake Utilities – Delmarva Natural Gas to better communicate to a variety of key audiences in the communities where we live and operate pipelines.
Chesapeake Utilities offers free training to Emergency Responders on how to handle emergencies with our facilities. We also offer free training to Teachers and Educators for children to learn about natural gas safety.
For more information, please contact our Safety and Training Team at – 302.213.7482.
In the interest of your safety and the safety of our employees, we are closing our walk-in offices until further notice.
To assist our customers during this difficult time, and potential financial hardship, extended payment arrangements are available, and we have suspended service disconnection and late fees until further notice.
Please use the drop box for non-cash payments. Cash payments can be made at an authorized payment location. For more info, visit Manage My Account
If you need additional assistance, contact Customer Care at 800.427.2883 Monday-Friday between the hours of 9:00 AM and 4:00 PM.
Thank you for understanding.